How Can We Help Strengthen and Support Your Family?

Support and advocacy to create safe, nurturing environments for families and individuals.

Every Family Deserves Support & Understanding!

Understand Me CIC is a not-for-profit organisation dedicated to supporting families, children, and communities through a range of empowering services. Founded by professionals with lived experience and a heart for healing, our mission is to break down barriers, build confidence, and help people feel seen and heard.

Registered as a Community Interest Company (CIC) 

Strengthening Families, Building Futures

Emotional Wellbeing Support

At Understand Me, we believe that good emotional wellbeing is the foundation for a stronger, healthier community. We support children, families, and individuals by offering safe spaces, practical tools, and compassionate guidance to help them navigate life’s challenges.

Parenting Skills Workshops

Strengthening Families, building stronger homes.

Youth Empowerment

How Understand Me Supports Young People

Community Events & Outreach

How Understand Me Connects and Supports Our Community

Meet the Team

Led by Anne Marie Tracey, educator, mentor, and Strengthening Families coach, our team brings passion, professional insight, and personal experience to every session we deliver.

About
Anne Marie Tracey

Anne Marie Tracey is a passionate educator, SENDCo, coach, and community champion with over 20 years of experience supporting children, families, and professionals. As a qualified teacher and Special Educational Needs and Disabilities Coordinator (SENDCo), Anne Marie has worked across schools and community settings to ensure every child has the opportunity to thrive—no matter their background or needs.

About
Jade Cole

Jade Cole is an Early Years specialist and Psychology graduate (BSc) with a deep-rooted passion for supporting children, young people, and families. With a background in family support and experience as a facilitator, Jade has worked closely with a wide range of individuals to nurture emotional wellbeing, promote development, and empower positive change.

About
Natalie Cole

Natalie Cole holds a BSc in Biology and an MSc in Psychology, bringing a powerful blend of scientific knowledge and psychological insight to her work. As a dedicated Andrologist, Natalie specializes in male reproductive health, combining research, diagnostics, and patient-centered care to support individuals and couples on their fertility journeys.

About
Coretta Brown

Coretta Brown is an experienced Integrative Therapist and Counselling Supervisor, offering compassionate and professional support to both adults and children. With over ten years of experience in the field, Coretta brings a warm, client-centred approach that draws primarily from person-centred theory, psychodynamic approach, and attachment theory to meet each individual’s unique needs.

About
Victor Reid

For the past several years Victor has worked as an integrative therapist combining person-centred, psycho-dynamic approach, attachment therapy and cognitive behavioural therapy (CBT).

Our Experts

About
Louise Lewis

My name is Louise Lewis, and I am a Registered Mental Health Nurse with over 20 years of experience working across both the NHS and private sector. Throughout my career, I have supported individuals with severe mental illness in a variety of settings, including community and inpatient services across the London area.

About
Marsha Randle

Marsha Randle is a versatile professional with a BSc (Hons) in Business Management and an MSc in Human Resources Management, specialising in business analysis and organisational development. With a keen eye for strategy and systems, Marsha helps organisations identify areas for improvement, implement effective solutions, and create lasting, people-focused change.

About
Marlene-Antoinette Daley

Expert Psychotherapist / Consultant

What We Do

Specializations

Upcoming Events

Breast Awareness & Wellbeing

Empowering People, Promoting Health, Creating Community

Breast Cancer Fit & Funky Fitness Mayhem

Empowering People, Promoting Health, Creating Community

Free Family Workshop

Learn new parenting tools and connect with others on a similar journey. 

Community Healing Walk

Join us in raising awareness for mental health and family wellbeing.

Reach Out – Let’s Make a Difference Together

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Here’s how we do it:

Workshops & Groups — We run supportive workshops and discussion groups where people can talk openly about their feelings, share experiences, and learn strategies to cope with stress, anxiety, or low confidence.

✅ One-to-One Support — We offer personalised coaching, mentoring, and listening sessions for those who need extra care, helping them to build resilience and feel heard and understood.

✅ Community Events — We organise local events that bring people together, reduce isolation, and build a sense of belonging — because connection is vital for emotional wellbeing.

✅ Parenting & Family Support — We empower parents and carers with skills to strengthen family bonds, communicate effectively, and support their children’s mental health too.

✅ Signposting & Advocacy — When people need more help, we guide them towards the right professional services and speak up for their needs so they don’t feel alone.

 

At Understand Me, we stand beside our community every step of the way — listening without judgement, encouraging self-care, and helping everyone feel seen, valued, and understood.

At Understand Me,

We believe every young person deserves to feel heard, valued, and capable of shaping their own future. Through our youth empowerment work, we give young people the confidence, skills, and safe spaces they need to grow, express themselves, and make positive choices.

 

Here’s how we empower youth in our community:

🌟 Life Skills Workshops — We run practical sessions on communication, self-esteem, goal-setting, and decision-making, helping young people build the tools they need for everyday life.

🌟 Mentoring & Coaching — Our trusted mentors walk alongside young people, offering guidance, encouragement, and a listening ear when they need it most.

🌟 Youth Voice — We create platforms where young people can speak up, share their ideas, and take an active role in shaping projects and decisions that affect them.

🌟 Positive Activities & Safe Spaces — From creative arts to sports and community projects, we provide safe, inspiring spaces where young people can connect, belong, and thrive.

🌟 Support Through Challenges — Whether facing peer pressure, family difficulties, or mental health struggles, we help young people find healthy ways to cope and build resilience for the future.

 

At Understand Me, we don’t just support young people — we stand with them as they discover their strengths, find their voices, and believe in who they are.

At Understand Me,

We know that community connection is at the heart of wellbeing. Our community events and outreach work bring people together, break down barriers, and make sure everyone knows they are not alone.

 

Here’s how we make a difference through events and outreach:

🤝 Bringing People Together — We organise local gatherings, family fun days, awareness campaigns, and support fairs that help neighbours meet, share, and build trust.

🤝 Going Where We’re Needed — Our outreach work takes us into schools, community centres, faith groups, and local spaces, so we can reach people who might not come to us first.

🤝 Information & Signposting — We share clear information about mental health, wellbeing, and local services, making it easier for people to find the help they need.

🤝 Reducing Isolation — Our events create safe, welcoming spaces for people of all ages to feel connected, included, and understood.

🤝 Celebrating Community Strength — We shine a light on local voices, cultures, and stories — because everyone has something valuable to contribute.

 

Through our community events and outreach, Understand Me helps people feel seen, valued, and part of something bigger.

About
Anne Marie Tracey

Anne Marie Tracey is a passionate educator, SENDCo, coach, and community champion with over 20 years of experience supporting children, families, and professionals. As a qualified teacher and Special Educational Needs and Disabilities Coordinator (SENDCo), Anne Marie has worked across schools and community settings to ensure every child has the opportunity to thrive—no matter their background or needs.

Anne Marie is also a certified Strengthening Families facilitator and delivers impactful parenting skills courses, helping families build stronger bonds, improve communication, and create supportive home environments. Her work is grounded in empathy, resilience, and the belief that positive change is always possible.

With a background in community support, Anne Marie has led a wide range of initiatives designed to empower parents, guide young people, and uplift those facing challenges. She brings a unique blend of professional knowledge and lived experience—including her own health journey as a breast cancer survivor—to her coaching, teaching, and writing.

Anne Marie is currently writing a self-help book that blends her personal story with other survivor voices to inspire, encourage, and connect individuals overcoming health challenges.

Whether she’s in the classroom, leading a workshop, mentoring a parent, or sharing her story on stage or in print, Anne Marie Tracey is driven by a single mission: to help others find strength, hope, and purpose.

About
Jade Cole

Jade Cole is an Early Years specialist and Psychology graduate (BSc) with a deep-rooted passion for supporting children, young people, and families. With a background in family support and experience as a facilitator, Jade has worked closely with a wide range of individuals to nurture emotional wellbeing, promote development, and empower positive change.

Jade has a particular passion for supporting teenagers navigating pregnancy and early parenthood. Her empathetic, non-judgmental approach creates a safe space where young parents can feel heard, supported, and encouraged to build a strong foundation for their future.

As a trained Doula, Jade offers compassionate care and guidance during pregnancy, birth, and the postnatal period. She believes in the power of informed choice, emotional support, and community connection—ensuring every individual feels respected and empowered on their journey to parenthood.

With a unique blend of academic knowledge, hands-on experience, and heartfelt dedication, Jade is committed to making a lasting difference in the lives of the families she works with.

About
Natalie Cole

Natalie Cole holds a BSc in Biology and an MSc in Psychology, bringing a powerful blend of scientific knowledge and psychological insight to her work. As a dedicated Andrologist, Natalie specializes in male reproductive health, combining research, diagnostics, and patient-centered care to support individuals and couples on their fertility journeys.

With a strong academic background and hands-on clinical experience, Natalie is passionate about breaking down taboos around male fertility and promoting open, informed conversations about reproductive health. She is committed to delivering compassionate, evidence-based support that empowers her clients to take charge of their health and well-being.

Natalie’s unique interdisciplinary expertise allows her to approach each case with both scientific precision and deep emotional awareness—making her a trusted professional in a sensitive and often overlooked field.

About
Coretta Brown

Coretta Brown is an experienced Integrative Therapist and Counselling Supervisor, offering compassionate and professional support to both adults and children. With over ten years of experience in the field, Coretta brings a warm, client-centred approach that draws primarily from person-centred theory, psychodynamic approach, and attachment theory to meet each individual’s unique needs. She has expertise in working with younger adults and adults dealing with mental health challenges such as ADHD, anxiety, family conflict, financial issues, grief and loss, low self-esteem, and relationship issues. 

 

Coretta has worked extensively in schools, providing counselling support to young people, and understands the complex challenges faced by children and adolescents in educational settings. Her background in education, further informs her practice, particularly in understanding emotional and developmental needs. Coretta offers both counselling and supervision, creating a safe, inclusive space where clients and fellow practitioners feel heard, supported, and empowered. She is passionate about helping individuals explore their experiences, develop self-awareness, and work toward meaningful personal growth.

About
Victor Reid

For the past several years Victor has worked as an integrative therapist combining person-centred, psycho-dynamic approach, attachment therapy and cognitive behavioural therapy (CBT). He has experience working with adults and younger adults with mental health problems such as anxiety and depression, low self-worth, loss, relationships issues and substance misuse.

Victor’s personality influences his approach to therapy in which he maintains a collaborative relationship and a non-judgmental attitude, while providing a safe and confidential space. He draws on life experiences, external tools, skills, and strategies to make changes in your life. His therapeutic approach reflects a fusion of empathy, insight, and a commitment to empowering individuals through introspection and positive transformation.

About
Louise Lewis

My name is Louise Lewis, and I am a Registered Mental Health Nurse with over 20 years of experience working across both the NHS and private sector. Throughout my career, I have supported individuals with severe mental illness in a variety of settings, including community and inpatient services across the London area.

 

I am deeply passionate about my work and find it incredibly rewarding to support clients on their journey to recovery. My approach is rooted in compassion, empathy, and a strong commitment to making a positive difference in people’s lives. I focus on empowering individuals to live lives that are meaningful to them, while also encouraging them to take positive risks, step outside their comfort zones, and achieve their personal goals.

About
Marsha Randle

Marsha Randle is a versatile professional with a BSc (Hons) in Business Management and an MSc in Human Resources Management, specialising in business analysis and organisational development. With a keen eye for strategy and systems, Marsha helps organisations identify areas for improvement, implement effective solutions, and create lasting, people-focused change.

In addition to her corporate expertise, Marsha also works as a Parent Liaison for the National Deaf Children’s Society, where she supports families navigating the challenges of raising deaf children. Her role involves advocating for parents, building bridges between families and services, and ensuring that every child’s voice is heard and valued.

Marsha’s unique combination of business acumen and compassionate family support gives her a well-rounded perspective. Whether she’s streamlining processes in a boardroom or standing alongside parents in their journey, Marsha brings dedication, empathy, and professionalism to all she does.

About
Marlene-Antoinette Daley

Experienced Psychotherapist with a demonstrated history of working in the management consulting industry. Skilled in Consultancy Services, Management, Consulting, Business Modelling, and Clinical Research. Strong healthcare services professional with a Master’s degree focused on Psychoanalysis and Psychotherapy from Tavistock and Portman Clinic, London.